Processing time: We strive for a swift preparation process and orders are typically processed and dispatched within 2-4 business days so that customers can receive their items promptly.
Free Shipping time: The timeline below provided is an estimate, and actual shipping times may vary depending on item availability, order volume, and the final destination.
• AU: 5 to 10 business days
• US: 6 to 20 business days
• UK: 6 to 12 business days
• EU: 6 to 12 business days
• Rest of the World: 6 to 20 business days (please inquire at info@mulights.com for more details)
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery, provided the item is unused, in its original packaging, and in the same condition as received.
To initiate a return, please contact us at info@mulights.com with your order number and reason for return. Once your return is approved, we will provide instructions on how to send the item back.
• Items damaged during transport are replaced at our expense — please refer to the FAQ.
• Return shipping costs for change-of-mind returns are the responsibility of the customer.
• Refunds will be processed within 5-10 business days after we receive and inspect the returned item.