Product Details
Like a sail caught in a gentle breeze, the Silk Sail Pendant Light seems to float effortlessly in the air. Its flowing silhouette and softly diffused glow bring a quiet sense of movement and warmth to the room, turning everyday light into a serene, poetic presence.
Dimensions & Specs
>> Product Info
Installation & Setup
General Installation Guidelines
Please inspect the product and test the light, where applicable, before installation.
Always turn off the power supply before installation, wiring, maintenance, or adjustment.
Hardwired fixtures should be installed by a qualified electrician in accordance with applicable local electrical codes and regulations.
Before installation, make sure the mounting surface can securely support the fixture's weight and that the electrical connection is suitable for the fixture.
Follow the installation instructions supplied with the product and keep all components and packaging until installation is complete.
Shipping & Returns
Free Standard Shipping
We offer free standard shipping on all orders to the United States and Australia, with no minimum purchase required.
Processing & Delivery
Orders are typically processed within 2–3 business days after payment confirmation. Estimated delivery times begin after your order has been processed and shipped:
Applicable customs duties and import taxes are covered as part of our standard shipping service, so no additional customs duties or import taxes are required upon delivery.
30-Day Returns
Eligible items can be returned within 30 days of confirmed delivery, provided they meet the conditions outlined in our Return & Refund Policy.
For damaged, defective, or incorrect items, MULIGHTS covers the applicable return shipping costs. For eligible returns based on personal preference, return shipping costs are the customer's responsibility.
No restocking or handling fees are charged for accepted returns.
Approved refunds are issued to the original payment method within 10 business days after we receive and inspect the returned item.
Before returning any item, please contact us at info@mulights.com for authorization and return instructions.
For complete details, please see our Shipping Policy and Return & Refund Policy.
FAQs
Our lighting products are supplied according to the requirements of the destination market where applicable. We currently ship to the United States and Australia.
If you have specific electrical, voltage, plug, or installation requirements, please contact us at info@mulights.com before placing your order.
Orders are typically processed within 2–3 business days after payment confirmation.
Estimated standard shipping times after your order has been processed and shipped are:
We offer free standard shipping on all orders, with no minimum purchase required. Delivery times are estimates and may vary due to carrier delays or other circumstances outside our reasonable control.
Once your order has shipped and tracking information becomes available, you will receive a shipping confirmation email with your tracking number.
Please allow up to 24–48 hours for tracking information to update after it has been issued by the carrier.
If you have questions about your shipment, please contact us at info@mulights.com with your order number.
If your item arrives damaged or defective, or if you receive an incorrect item, please contact us as soon as possible at info@mulights.com with your order number and photos of the item, packaging, and shipping label where applicable.
For verified damaged, defective, or incorrect items, MULIGHTS will cover the applicable return shipping costs and work with you to provide an appropriate resolution, which may include replacement parts, replacement, repair, or refund.
Yes. Our products are covered by a 2-year warranty against manufacturing defects.
The warranty covers eligible defects in materials, workmanship, or manufacturing. It does not cover damage caused by improper installation, misuse, modification, accidental damage, normal wear and tear, or other issues not attributable to a manufacturing defect.
For warranty assistance, please contact us at info@mulights.com.
Eligible items can be returned within 30 days of the confirmed delivery date, subject to the conditions in our Return & Refund Policy.
For damaged, defective, or incorrect items, MULIGHTS covers the applicable return shipping costs. For eligible returns based on personal preference, return shipping costs are the customer's responsibility.
No restocking or handling fees are charged for accepted returns.
Approved refunds are issued to the original payment method within 10 business days after we receive and inspect the returned item.
Please contact us at info@mulights.com before returning any item.
Yes. MULIGHTS uses Shopify's secure checkout system to process online transactions. Our website and checkout are protected using SSL encryption to help safeguard personal and payment information transmitted during checkout.
Payment information is processed securely through the applicable payment provider. MULIGHTS does not directly process or store your full credit or debit card details.
If you have any other questions or need assistance, please contact us at info@mulights.com. Our team will be happy to help.
You might also like...
