Product Details
The one-piece molded shade is made from high-density polystyrene and finished with a stone-inspired textured surface, giving the fixture its natural, handcrafted appearance.
Dimensions & Specs
Installation & Setup
FAQs
Does the product fit my country's electrical standards?
Our lighting products are supplied according to the requirements of the destination market where applicable. We currently ship to the United States and Australia.
If you have specific electrical, voltage, plug, or installation requirements, please contact us at info@mulights.com before placing your order.
How long does it take to receive my order?
Orders are typically processed within 2–3 business days after payment confirmation.
Estimated standard shipping times after your order has been processed and shipped are:
- United States: 7–12 business days
- Australia: 6–12 business days
We offer free standard shipping on all orders, with no minimum purchase required. Delivery times are estimates and may vary due to carrier delays or other circumstances outside our reasonable control.
How do I track my order?
Once your order has shipped and tracking information becomes available, you will receive a shipping confirmation email with your tracking number.
Please allow up to 24–48 hours for tracking information to update after it has been issued by the carrier.
If you have questions about your shipment, please contact us at info@mulights.com with your order number.
What should I do if my product arrives damaged?
If your item arrives damaged or defective, or if you receive an incorrect item, please contact us as soon as possible at info@mulights.com with your order number and photos of the item, packaging, and shipping label where applicable.
For verified damaged, defective, or incorrect items, MULIGHTS will cover the applicable return shipping costs and work with you to provide an appropriate resolution, which may include replacement parts, replacement, repair, or refund.
Do you offer a warranty for your products?
Yes. Our products are covered by a 2-year warranty against manufacturing defects.
The warranty covers eligible defects in materials, workmanship, or manufacturing. It does not cover damage caused by improper installation, misuse, modification, accidental damage, normal wear and tear, or other issues not attributable to a manufacturing defect.
For warranty assistance, please contact us at info@mulights.com.
What is your return policy?
Eligible items can be returned within 30 days of the confirmed delivery date, subject to the conditions in our Return & Refund Policy.
For damaged, defective, or incorrect items, MULIGHTS covers the applicable return shipping costs. For eligible returns based on personal preference, return shipping costs are the customer's responsibility.
No restocking or handling fees are charged for accepted returns.
Approved refunds are issued to the original payment method within 10 business days after we receive and inspect the returned item.
Please contact us at info@mulights.com before returning any item.
Is my payment information secure?
Yes. MULIGHTS uses Shopify's secure checkout system to process online transactions. Our website and checkout are protected using SSL encryption to help safeguard personal and payment information transmitted during checkout.
Payment information is processed securely through the applicable payment provider. MULIGHTS does not directly process or store your full credit or debit card details.
How can I contact you if I have other questions?
If you have any other questions or need assistance, please contact us at info@mulights.com. Our team will be happy to help.